Shipping Policy

Thank you for shopping at Mlkstudi. We are committed to providing you with a transparent, secure, and reliable shipping experience. Please read our shipping terms carefully to understand our processing times and delivery schedules for the United States market.

1. Target Market & Currency

This shipping policy applies exclusively to orders placed within the United States. All monetary transactions, shipping costs, and product prices displayed on our website are denominated in United States Dollars (USD).

2. Shipping Cost

We are pleased to offer Free Economy Shipping on all orders delivered to the United States. There are no hidden fees, minimum purchase requirements, or handling surcharges at checkout.

3. Order Processing & Transit Times

To ensure your orders arrive safely and promptly, we operate under the following strict timeline:

  • Order Cutoff Time: 5:00 PM (EST) - Eastern Standard Time (Monday to Friday). Orders placed after this time will be processed the following business day.
  • Handling/Processing Time: 0 to 1 Business Day (Monday to Friday). Orders are typically validated, packed, and dispatched from our logistics facility within 24 hours of payment clearance.
  • Transit/Delivery Time: 7 to 13 Business Days (Monday to Friday). Total delivery time from order placement to your doorstep ranges between 7 to 14 business days depending on your specific state and local postal delivery schedules.

4. Tracking Your Order

Once your order has been dispatched, you will automatically receive a shipping confirmation email containing your tracking number and a link to the carrier’s tracking portal. Please allow up to 48 hours for the tracking information to update actively in the system.

5. Delivery Address Adjustments

We can only modify or update your shipping address before the package has been handed over to our shipping carrier. If you notice an error in your delivery details, please contact us immediately via our support channels listed below. We cannot change the delivery address once the shipment is in transit.

6. Lost or Damaged Packages

If your package arrives damaged or has been declared lost by the carrier, please contact our support team immediately. We will initiate an investigation with the shipping courier and resolve the issue by arranging a replacement or full refund in accordance with your consumer rights.

7. Contact Information

For any questions regarding your shipment, order tracking, or delivery delays, please contact our administrative legal office:

  • Store Name: Mlkstudi
  • Legal Entity: PAUL HOLDINGS PTY LTD
  • Australian Company Number (ACN): 697 280 078
  • Corporate Address: 175 LIVERPOOL STREET, SYDNEY, NSW 2000, Australia
  • Customer Support Email: support@mlkstudi.com
  • Customer Support Hotline: +61485841505